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Cove Home Security Review 2019

Mindy Woodall

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General Score
three.5 out of 5

Reasonably priced pricing
Straightforward set up
Restricted sensible house integrations
View System

Cove is a critical up-and-comer as a DIY security system. We all know, we all know, there are such a lot of DIY techniques on the market that it’s exhausting to maintain monitor. However we have been truly fairly impressed with Cove’s features. Plus, it provides you some impressively designed gear on the similar worth you’d pay for a SimpliSafe system.

Its web site might use some work, and Cove doesn’t really supply any sensible residence integrations (yet). But we see promise in this little firm.

Cove plans and pricing overview

FirmMonitoring worth varyContractHome automation integrationsStudy more
Cove$14.99–$24.99/mo.NoneRestrictedView System

Cove’s pricing is considered one of its greatest features. Both its gear and its monitoring are pretty reasonably priced.

Should you’re in search of a self-monitored system, then this one’s not for you. Cove backs up its methods with professional monitoring (which we expect is best anyway). And it’s nonetheless way more reasonably priced than what you’d see from ADT or Vivint.

Cove monitoring plans

PlanWorthContract sizeStudy extra
Cove Primary$14.99/mo.NoneView System
Cove Plus$24.99/mo.NoneView System

There are a couple of variations between Cove’s monitoring plans. Cove Primary provides you skilled monitoring and a one-year gear warranty, but you don’t get smartphone management until you subscribe to Cove Plus.

We don’t like when safety corporations make you subscribe to the higher-priced plan to get smartphone management. (SimpliSafe does it, too). It feels . . . sneaky.

That stated, Cove Plus also provides you a lifetime gear guarantee and a month-to-month gear credit score it can save you over time for upgrading your units down the street. That’s truthfully a reasonably whole lot.

Cove Primary features:

  • 24/7 professional monitoring
  • One-year gear warranty

Cove Plus options:

  • 24/7 professional monitoring
  • Smartphone control
  • Lifetime gear guarantee
  • Voice assistant help (Google Home and Amazon Alexa)
  • Lifetime rate-lock assure (for monitoring)
  • $5-per-month gear credit (rolls over from month to month)

That additional $10 per thirty days for Cove Plus doesn’t appear so dangerous now.

Contracts

Technically, Cove doesn’t do contracts. Nevertheless it does allow you to repay some of your gear costs over 36 months should you don’t need to shell out the large bucks to buy it all up front.

Your prices get a little less predictable if you do this as a result of you need to choose into a better monitoring plan price, plus you may nonetheless pay a number of the value of your gear up entrance—sort of like a down cost.

Cove lists all the costs before you place your order, so you gained’t be getting into blind. And you may still cancel your service anytime—you simply need to pay off your remaining gear prices first.

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How rather more is the monitoring plan?
Should you choose to pay on your gear over time, the monitoring worth goes up to $25 per thirty days for Cove Primary and $35 per thirty days for Cove Plus.

Cove know-how and gear

Cove’s gear has some top-notch options, especially contemplating its worth.

Cove’s gear doesn’t look very DIY—it appears extra like one thing you’d get from a standard security provider, like ADT or Hyperlink Interactive.

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Source: Cove

Cove provides you a touchscreen management panel that allows you to speak to the monitoring middle proper by means of the display. (That’s a function we’ve solely seen from a number of different corporations, like Vivint.) The monitoring middle may also ship you text messages or call you if somebody triggers your system.

Primary security gear

Cove has a full vary of primary security sensors, they usually’re all tremendous reasonably priced. You’d pay the very same worth in case you went with SimpliSafe, but we expect Cove’s gear appears a bit extra high-end (especially that panel).

Cove primary safety gear

GearWorth
Entry sensor$15
Motion detector$30
Smoke/warmth/freeze detector$30
Flood sensor$20
Glass break detector$35
Carbon monoxide detector$50
Panic/medical alert button$20
Contact alarm panel$184
Key fob$25
Study extraView System

Cameras

Cove doesn’t have its own cameras—as an alternative, it gives a Yi indoor model. Yi’s not among the best security cameras we’ve seen, however it does offer you a few of these gotta-have features, like HD decision and night time imaginative and prescient.

Cove digital camera specs

OptionsYi Indoor Digital camera
Inside/outdoorsInside
Resolution1080p
Visual field112º
Digital zoom4x
Two-way speakSure
Night time visionSure
Free cloud storageNone*
Study moreView System

* Digital camera does embrace microSD slot free of charge native storage. MicroSD card not included.

We’d love to see better cameras from Cove, especially an outside digital camera and perhaps even a doorbell cam. (That’s one thing SimpliSafe has that Cove doesn’t.)

Home automation

Yet one more SimpliSafe comparability—Cove has nearly no sensible residence features. When you opt for the Cove Plus monitoring plan, then you definitely do get Google Home and Amazon Alexa integration, but that’s about it. No Z-Wave, no Zigbee, no sensible house units.

Cove’s still a reasonably new firm, so hopefully it’ll introduce sensible house options down the line. In the meantime, if you’d like sensible residence stuff, you’re better off with something like Abode.

Cellular app

Cove does have a cellular app you should use to regulate your system and get alerts. Just keep in mind, you need to subscribe to Cove Plus (the higher-priced monitoring plan) to get app entry.

If we ran the world, cellular apps would all the time come commonplace. However sadly, Cove’s not the only one who needs you to pay a bit extra for smartphone control.

Installation

Cove is a completely do-it-yourself system, nevertheless it does make set up just a little simpler by preconfiguring your system earlier than it ships out to you.

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Supply: Cove

You’ll be able to identify your sensors through the ordering process, in order that when your system arrives, you’ll be able to just put them in the correct place and also you’re good to go.

Cove’s panel set-up can also be tremendous straightforward—once we tried it out, it took just some minutes to check all the sensors and connect the panel to Cove’s monitoring middle.

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Professional tip
Cove has a bunch of educational videos on YouTube that inform you find out how to set up every part from the panel to the important thing fob. We expect the system’s straightforward enough to install that you simply gained’t even need movies, but they’re there for those who do.

Cove buyer experience

Cove will get wonderful customer evaluations, and its help assets make it straightforward to determine issues.

Clients seem to have nothing however good things to say about Cove. It will get five stars on Trustpilot,1 and Cove undoubtedly is aware of that folks want choices for help, so you’ll be able to contact Cove via telephone, e-mail, chat, or social media.

Additionally, you possibly can order your gear solely online, or you’ll be able to have a rep help you figure out what you need. Keep in mind, Cove has a ton of assets on YouTube to help clients install gear and troubleshoot issues.

Our solely real grievance is that Cove’s website might use a refresh. You’ll discover some things like blurry gear pictures—and, at the least for us, there were a couple of factors where we have been confused about learn how to modify our cart. But all in all, Cove’s buyer expertise is pretty good.

Recap

Cove isn’t fairly the DIY safety leader, at the least not but. We like its system general, however we’re simply ready on residence automation.

View System

Cove is a hybrid offering between the type of gear you’d get from a much bigger security company like Frontpoint and the costs you’d get from an organization like SimpliSafe.

We might really use extra residence automation options from Cove, and we’d wish to see better cameras as properly. But from a brand new firm just beginning out, we’re already pretty impressed with the place it’s headed.

  • Monitoring and pricing: Cove provides you two monitoring plan choices, and both are pretty reasonably priced. And, should you opt for Cove Plus, you get some nice benefits like gear credits and a lifetime guarantee.
  • Primary safety gear: Cove has the complete range of primary safety gear, and we particularly like its touchscreen management panel.
  • Cameras: Cove presents just one digital camera right now (the Yi Indoor Digital camera). We’d wish to see more and higher digital camera choices from Cove, especially a doorbell digital camera.
  • Home automation integrations: Cove has virtually no sensible house integrations, though you will get Amazon Alexa and Google Home help for those who opt for the Cove Plus monitoring plan.
  • Installation: Cove is only DIY set up, however it’s fairly straightforward. The gear comes partially set up for you and Cove has a lot of help assets.
  • Buyer experience: Clients appear to love Cove. It will get good evaluations, and Cove makes it super straightforward to contact its customer help group.

Do you employ a DIY residence security system, or do you favor professionally put in gear? Which one do you assume is best? Have you tried Cove out for your self? Tell us within the feedback!

Sources

1. Trustpilot, “Cove”

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